The Department of Tourism in Region 2 (DOT-R02), in partnership with the Provincial Tourism and Culture Office (PTCO), successfully concluded the series of trainings on Filipino Brand of Service Excellence (FBSE) in Nueva Vizcaya on August 3, 2023, at the Ammungan Hall, Bayombong, Nueva Vizcaya.
The FBSE is a national program initiated by the Department of Tourism directed by Secretary Maria Cristina Garcia-Frasco which aims to reach 100,000 tourism stakeholders and frontliners equipped with the necessary knowledge and skills to provide exceptional service to tourists, following the unique and culturally rich Filipino approach.
There were two FBSE rollouts in the province, 58 participants from various sectors were conducted in Alfonso Castaneda, and 110 frontline employees from the Provincial Government of Nueva Vizcaya.
In a message, Governor Jose V. Gambito emphasized the crucial importance of the training for the frontliners of the provincial government to effectively and efficiently deliver services to its constituents. /cqc/
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