Improvement of service discussed at Mancom
Governor Carlos M. Padilla called for a special management committee meeting at the Pasalubong Center recently to discuss on the implementation of projects of the provincial government and other matters concerning the improvement of services to be given to the people.
As a convenience store has been operational at the Lower Magat Eco-tourism (LMET) Park, the Governor requested to look into the availability of services needed by customers such as food, basic store needs, and other necessities. The Governor needs an inventory of items to determine which necessity is missing and needed.
In connection with environmental protection, a major problem in waste management is the consistency with LGUs implementing solid waste management. To encourage LGUs to fully implement solid waste management, the PENARO is considering bigger incentives to LGU-SWM performers during the Environment Month celebration.
The Governor and the Sangguniang Panlalawigan (SP) prioritizes the implementation of the Farm School project. TESDA and ATI had already recognized the farm school and a budget had been provided. The challenge is in the implementation which is yet to be started.
The SP passed a Consignment Ordinance for the hospitals to implement. The team involved in the implementation of the ordinance visited several PLGUs currently engaged in this system to draw out lessons in order for the province to implement the ordinance.
However, another concern is the complaints on services rendered by NVPH personnel. Even if the government was able to improve buildings and facilities, but same attitude will be encountered, the situation will not change. The PHRMO was advised to introduce a program for the hospital staff to improve their customer relationship.
In previous discussions, delay in procurement and recruitment is still a major problem. One of the causes is a weak secretariat which is attributed to not so competent and limited number of personnel. Human Resource capacity and capability remain as major problem to improve service delivery. The Civil Service Commission had invalidated several casual appointments because of the presence of large number of unfilled positions. Another need is the execution of a training program to increase competency of staff. #bg